Case Date:

5/16/2002

brush not tied

Case Date:

5/16/2002

too heavy; can too large

Case Date:

5/16/2002

no sticker

Case Date:

5/16/2002

Customer called Insight to downgrade from Classic to Basic; her bill read "change of service upgrade $13.95"; cust. called Insight to question bill and was told it was to cover the cost of the tech site visit. Cust. feels she is paying more to pay less; she wanted to downgrade for financial reasons, and instead she paid the cost of a full month of service.

Case Date:

5/16/2002

faxed ddh/ missed pick-up/trash/ the crews took the stickers off of both cans but only emptied one, could they please come back & empty the other one?

Case Date:

5/16/2002

Dirk/faxed trb/other/trash/ Residnet forgot to put stickers on it. They're on it now. Please pick up.

Case Date:

5/16/2002

faxed 5/16/kb/ missed pick-up/trash/was left notice for barrell -- understands barrell is unacceptable, but his regular trash ( stickered, 32 gal can) was not p/u. Please p/u the regular trash. Thank you.

Case Date:

5/16/2002

no sticker

Case Date:

5/16/2002

Street Department reported that the bushes and weeds have grown out over the sidewalk. This creates a line if sight problem as well as making is difficult for pedestrians to walk on the sidewalk.

Case Date:

5/16/2002

Mrs. Belcher said that her neighbor's grass has not been mowed this season. It is not occupied currently. Please contact Mrs. Belcher upon inspection to notify her of the status of this complaint.