Case Date:

5/15/2002

Ms. Becker called to complain that a section of sidewalk on Sare Road between East Rogers Road and Sheerwood Christin Church's drive was caked with mud. I asked Asst. Engineering Services Manager, Rick Alexander, to determine whether it was an erosion control issue. He determined that it was not and stated that the sidewalk just needs cleaned up by the property owner. Ms. Becker would like a call back after an inspection has been completed. The sidewalk is on the south west corner.

Case Date:

5/15/2002

Ms. Doyle called to complain that her neighbor's backyard grass has not been moved this season and she saw a rat come out of the backyard.

Case Date:

5/15/2002

Tenant (unregistered rental) at 1411 N Kinser reports that Jackson Heights Apts. has not been maintaining the back portion of the complex which adjoins his property. Large shrubs/bushes/trees on Jackson Heights property makes mowing very difficult. Mr. Guess said that if he is not home at the time inspector comes out to go ahead and walk in the back yard by the fence.

Case Date:

5/14/2002

Ms. Foster sent an email through the COB E-Government web site. Her complaint is to keep her current service, she has to upgrade to digital which includes one premium channel at an additional $2.00 a month charge. She had to wait on the Insight representative to arrive, and buy a new VCR because hers is not compatible with digital. She was happy with her current service, and without the premium channel she would not have had to change. However, Insight has been trying to make it up to her.

Case Date:

5/14/2002

cardboard not flattened

Case Date:

5/14/2002

no sticker

Case Date:

5/14/2002

no sticker

Case Date:

5/14/2002

too heavy

Case Date:

5/14/2002

too heavy

Case Date:

5/14/2002

not sorted; non-recyclable items; trash mixed in