Case Date:

9/4/2002

grass has not been mowed all summer - front has been "stomped down" but side and back yards are high..believes this is a rental

Case Date:

9/4/2002

customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.

Case Date:

9/5/2002

Residents at Fritz and Matlock parking on the lawn daily. Dr. Ruff has photos if needed.

Case Date:

9/5/2002

WANTS TO TV A LINE

Case Date:

9/5/2002

METER PIT RAN OVER AND THE LID IS GONE

Case Date:

9/5/2002

SEWER BACKUP

Case Date:

9/6/2002

Recyclable items not properly sorted

Case Date:

9/6/2002

Residents leaving trash cans in the yard; 8 people living in the house.

Case Date:

9/6/2002

faxed/ missed pick-up/other/large items/ garage door openers & etc.

Case Date:

9/6/2002

Wed.large item faxed ddh/ missed pick-up/other: forgot to pickup metal storage trunk - she had called on Wed.