Case Date:

5/7/2003

GRASS HASNT BEEN MOWED YET THIS YEAR.

Case Date:

5/7/2003

Big Evergreen trees in the line of sight.

Case Date:

5/7/2003

The yard needs to be cut.

Case Date:

5/7/2003

Customer feels that his bill is excessive and requests that an adjustment be made. Piece on stool that holds handle to the bottom broke. Customer states that CBU employee could find no leaks and flipped a switch in toilet and stated that the problem was solved. Customer feels that CBU should have checked more closely.

Case Date:

5/7/2003

faxed Missed pick-up/other/trash: He had 2 cans out with stickers on them, the crews took both stickers but only emptyed 1 can He would like them to caome back and get the other.

Case Date:

5/7/2003

faxed RH/ Other/Other: Could you please ask the guys not to throw her trash cans in her flower bed. Thanks, Rosha

Case Date:

5/7/2003

faxed RH/ missed pick-up/yard waste Said the yw truck never came down Poplar Ct.

Case Date:

5/7/2003

exceed 40 pound weight limit, exceeds can size of 32 gallon, and no stickers

Case Date:

5/7/2003

faxed R.H./ missed pick-up/trash/other: Very upset!! This is the second time this has happened (he has called before) Guys don't empty all of his trash - They keep leaving a bag of litter in the bottom of the can, no notice has been left Please ask the crew to leave a notoice if this is a problem Please go get.

Case Date:

5/6/2003

recycling and non recycling mixed, items not included in recycling program and not sorted