Case Date:

9/4/2002

customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.

Case Date:

9/4/2002

Missed pick-up/trash:

Case Date:

9/4/2002

faxed ddh/missed pick-up/other/large items

Case Date:

9/4/2002

Missed pickup - resident placed two trash cans out for large items cleanup and we did not take them. Please pick up.

Case Date:

9/4/2002

Missed trash pickup - crews didn't pick up - he didn't think that we found his trash "attractive enough to pick up".

Case Date:

9/4/2002

Trash - other. New to the city, thought there was a delay due to holiday, could we please pick up this time, either today or tomorrow.

Case Date:

9/4/2002

grass has not been mowed all summer - front has been "stomped down" but side and back yards are high..believes this is a rental

Case Date:

9/3/2002

CARS ARE BEING PARKED ON THE GRASS OF THIS PROPERTY WHICH IS VACANT.

Case Date:

9/3/2002

huge pile of trash along the south side of property

Case Date:

9/3/2002

No sticker