Case Date:

3/5/2001

S-not sorted

Case Date:

3/5/2001

S-no sticker

Case Date:

3/2/2001

Mr. & Mrs. Jollisse have billing and customer service issues. They only receive bills couple of times a year instead of on a monthly basis. They were without service for 10 days before repairs were made. They have had repeated billing problems that have taken several calls to Insight to straighten out. Their billing difficulities are still unresolved. During a recent telephone conversation, they asked to speak to a supervisor and was on hold for 10 minutes before a supervisor was available.

Case Date:

3/2/2001

S-NO STICKER

Case Date:

3/2/2001

s-no sticker (no half stickers)

Case Date:

3/2/2001

s-no sticker

Case Date:

3/2/2001

s-no sticker

Case Date:

3/2/2001

Sewer odor in home.

Case Date:

3/1/2001

S-not sorted

Case Date:

3/1/2001

S-no sticker