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Welcome to the City of Bloomington Utilities!

The Utilities Department is responsible for treatment and distribution of water, collection and treatment of wastewater, and channeling of stormwater in the City of Bloomington. To learn more about Utilities, read our Director's Message and visit our information pages.

The Utilities Department is located at 600 E Miller Dr.

Our Customer Relations Department is open weekdays 8am to 5pm. You may reach them during these hours by calling 812-349-3930 or by emailing utilities.cs@bloomington.in.gov. For after hours emergencies, please call our 24-hour switchboard at 812-339-1444.

To Sign Up For Service or Change Service

You may use the forms below or visit us at 600 E Miller Dr:

How to Pay Your Utilities Bill

Additional forms are available on our forms for utility customers page

Water Quality Reports

We want to make sure our community knows as much about the quality of our water as we do. To learn more, see our latest water quality data.

The United States Environmental Protection Agency develops criteria for determining when water has become unsafe for people and wildlife using the latest scientific knowledge. For help interpreting what whater quality measurements mean, please see this EPA site.

For help with selecting a home water filtration system, please see this guide to selecting a water treatment system from the NSF.

To Report a Water Main Break

To report a water main break, please call 812-339-1444.

Current Rates and Charges

Rates and Charges

Water Conservation Plan

City of Bloomington Utilities Water Conservation Plan (PDF 562.24 KB)

News and Updates:

Winter Weather Tips

Home Winter Weather Tips (PDF 83.62 KB)

CBU Reminds Customers to Protect Water Pipes During Sub-Freezing Temperatures (PDF 197.24 KB)

Quick Links

This page updated on 04-14-2016.