Phone Call: Mr. Gaber would like his cable buried. His cable was accidently cut by his gardner and Insight came out and repair his line. However, his cable has remained unburied for 10 days. He has attempted to call Insight regarding his unburied cable but is always put on hold. He stated the last time he called Insight he was holding for at least 7 minutes before hanging up. He also stated that he didn't appreciate listening to one commercial after another holding for a customer service rep.