closed: Resolved #130413
Website & Web Services Feedback:
Just paid my bill online. However, after entering the required information and entering submit it stated I had to enter a personal name (which I did) or company name (which I don't have), it gave me an error message stating I had to enter a personal name or company name. I finally entered my personal name in both the company name and personal name and it accepted it. Why do you have to enter your personal name in the company name field in order to process the payment?
- Assigned to
- Alan Schertz
Most tickets of this type should be closed within 2 days, although some cases may be longer. 0 days have already passed.
History
1/28/2013 09:57:07 Alan Schertz followed up on this ticket
Called Phillip to review the credit card form. It was an instance of first and last name being entered into first name field.