City of Bloomington, Indiana

closed: Resolved #134885

Website & Web Services Feedback:

Other: I'm trying to pay my water bill, and keep getting this error: Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> This has been going on for a week. I guess I'll just call in to pay it tomorrow.

Assigned to
Alan Schertz

Most tickets of this type should be closed within 2 days, although some cases may be longer. 0 days have already passed.


10/22/2013 15:21:46 Closed by Alan Schertz

I emailed Andy and he confirmed he was able to pay his bill via the esuite online web payment site.

10/22/2013 15:20:45 Alan Schertz followed up on this ticket

I reviewed the logs and I see that Andy was able to pay via the esuite site.

10/21/2013 09:20:22 Alan Schertz followed up on this ticket

I emailed Andy to try and learn more about the issue

10/21/2013 21:45:52 Anonymous assigned this case to Alan Schertz

10/21/2013 21:45:52 Opened by Anonymous