uReport

City of Bloomington, Indiana

closed: Resolved #138508

Parks & Rec Programs:

Other: I just went swimming at Mills Pool this weekend for the first time. I recall having a credit remaining from the previous year, but the attendant indicated that these credits don't carry over nor are they refunded. It doesn't seem like it would be too much trouble to allow credits for swimming to carry over from the last year. I hope this is something you will consider for pool users in the future.

Reported By
Rick Dietz

History

6/12/2014 08:34:47 Closed by Anonymous

The following was e-mailed on 6/12: It is true that passes from one year do not carry over to the next year. That is standard practice in the aquatics areas. The two biggest reasons are that we do change our prices and structure from year to year and to keep those records over the year is not very practical. To mitigate this problem for the customer, we offer several passes in small increments if they want to avoid any punches that go unused.

6/9/2014 08:47:11 Anonymous followed up on this ticket

Forwarded to John Turnbull for response

6/9/2014 01:57:06 Rick Dietz assigned this case to Anonymous

6/9/2014 01:57:06 Opened by Anonymous