uReport

City of Bloomington, Indiana

closed: Resolved #145922

Parking Meters and Citations:

Other: I am hoping that i can be credited for my lack of action manually deactivating my parking session. I love the app and convenience of using the app for parking. However, the new pricing model requiring a stop action tripped me up...and I think it is more difficult and not as user friendly. I only parked for 30 minutes ..however, I was charged for the entire day: Transaction Details: Session Id: IC4494037815168R Activated: 6/17/2015 10:28 AM Deactivated: 6/17/2015 10:28 PM Zone: 76133 Location Bloomington, IN Space: n/a License Plate Number: HH1395 Parking fee: $10.75 Transaction fee: $0.50 Total Cost: $11.25 Please let me know your thoughts as I contemplate if I should continue to use the app.. Thanks, Doug

Assigned to
RayeAnn Cox

History

6/23/2015 08:20:21 Closed by RayeAnn Cox

parker must stop the park mobile app, city cannot credit hours or refund money.

6/22/2015 10:29:01 Anonymous assigned this case to RayeAnn Cox

6/22/2015 10:29:01 Opened by Anonymous