uReport

City of Bloomington, Indiana

closed: Resolved #149133

Parking Meters and Citations:

Other: Dear Parking Ticket Grandparent, Your "Notification of Overdue Citation" says that I can pay online at www.bloomington.in.gov; however that is the homepage's url, that is not where I would make a payment. The correct url to make a payment is two pages past the homepage. We want to make it easier for people to pay their bills. So rather than having them type in a url that makes them have to follow a couple of breadcrumbs, why not send out a notification with the correct url. https://bloomington.t2hosted.com/cit/index.aspx Or you could go the other way with it and go one step further. Tell that a payment can be made at www.google.com

Assigned to
Richard Routon

History

5/5/2016 14:54:00 Closed by Rick Dietz

City homepage is a fine place to link to. The pay parking ticket service is accessible there and the url (bloomington.in.gov) is better sized to fit on a ticket.

10/19/2015 08:36:34 Anonymous assigned this case to Richard Routon

It sounds like this is in reference to the notification email that gets sent from the parking ticket tracking system. Is this something you're familiar with?

10/17/2015 10:13:07 RayeAnn Cox assigned this case to Anonymous

Any suggestions

10/17/2015 00:53:56 Anonymous assigned this case to RayeAnn Cox

10/17/2015 00:53:56 Opened by Anonymous