uReport

City of Bloomington, Indiana

closed: Resolved #154042

Parks & Rec Programs:

Other: Re: Non-inclusive equipment at Griffy Lake- Hello, I am an avid Kayaker and was excited to learn of Griffy's addition of 6 kayaks. My husband and I had visited several times and enjoyed the canoes (there were never kayaks available) and were glowing with praise for our new favorite lake. (photo attached). My excitement soon turned to bitter disappointment, and at this point I have no desire to return to Griffy. My husband and I rented a car to visit, only to be turned away (after the woman behind the counter looked me up and down) for being too large to ride. The kayaks at Griffy are the smallest size made with the lowest weight limit on the market. This is not inclusive. I urge you to consider adding a larger models that accommodate adult kayakers. This would better serve the community and prevent others from having this embarrassing, expensive, and horribly negative experience. Thank you for your consideration. Andrea McManis

History

1/10/2017 12:49:31 Closed by Anonymous

Staff contacted visitor with reply to a FB message. Staff also added a weight capacity listing for each water craft at the boathouse. Now, visitors are asked to view the list and select a vessel that meets their needs. Boathouse staff no longer implement restrictions on water craft use and discussion with visitors is limited to sharing specific listed information as suggestions.

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=154042 Closed by Paula McDevitt Staff contacted visitor with reply to a FB message. Staff also added a weight capacity listing for each water craft at the boathouse. Now, visitors are asked to view the list and select a vessel that meets their needs. Boathouse staff no longer implement restrictions on water craft use and discussion with visitors is limited to sharing specific listed information as suggestions.

7/13/2016 12:34:55 Anonymous assigned this case to Anonymous

7/13/2016 12:34:55 Opened by Anonymous