10/14/2016 10:11:36 Closed by Anonymous
This constituent cannot be contacted for details since they did not leave a number or email address. It is surmised that the taste problem referred to is an earthy or musty taste, which is common in the summer months in surface waters like Lake Monroe. Flushing of nearby hydrants can help to bring in fresher water and that is what was done on 10/4/16 by citizen's address at 646 E. Bayberry Ct. W.
Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=156308
Closed by Evelyn Brophy
This constituent cannot be contacted for details since they did not leave a number or email address. It is surmised that the taste problem referred to is an earthy or musty taste, which is common in the summer months in surface waters like Lake Monroe. Flushing of nearby hydrants can help to bring in fresher water and that is what was done on 10/4/16 by citizen's address at 646 E. Bayberry Ct. W.
10/14/2016 10:11:08 Closed by Anonymous
Unable to contact customer.
Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=156308
Closed by Lynn Shapiro
Unable to contact customer.
10/14/2016 10:04:00 Anonymous followed up on this ticket
A telephone number for this citizen was obtained from CBU's customer database. I have tried calling repeatedly, but each time receive a rapid busy signal. It appears the phone is not working properly
Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=156308
Evelyn Brophy followed up on this ticket
A telephone number for this citizen was obtained from CBU's customer database. I have tried calling repeatedly, but each time receive a rapid busy signal. It appears the phone is not working properly
10/5/2016 16:50:00 Anonymous followed up on this ticket
I am unable to contact this citizen for details, because they did not leave an email address or contact number. It is surmised that the taste problem referred to is an earthy or musty taste, which is common in the summer months in surface waters like Lake Monroe. There are algae in the lake which release two compounds, Geosmin and MIB, which produce earthy, musty tastes and odors. These compounds can be detected by some people at very low concentrations: 5-10 parts per trillion! As the weather starts to cool, the algae will die off and the problem will dissipate until next likely next summer.
It was determined that the citizen lives near the end of a water line, which can also lead to stagnant water. Flushing of nearby hydrants can help to bring in fresher water and that is what was done yesterday at the hydrant just west of the citizen's address at 646 E. Bayberry Ct. W. This action may well have improved the taste and odor concerns as well.
Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=156308
Evelyn Brophy followed up on this ticket
I am unable to contact this citizen for details, because they did not leave an email address or contact number. It is surmised that the taste problem referred to is an earthy or musty taste, which is common in the summer months in surface waters like Lake Monroe. There are algae in the lake which release two compounds, Geosmin and MIB, which produce earthy, musty tastes and odors. These compounds can be detected by some people at very low concentrations: 5-10 parts per trillion! As the weather starts to cool, the algae will die off and the problem will dissipate until next likely next summer.
It was determined that the citizen lives near the end of a water line, which can also lead to stagnant water. Flushing of nearby hydrants can help to bring in fresher water and that is what was done yesterday at the hydrant just west of the citizen's address at 646 E. Bayberry Ct. W. This action may well have improved the taste and odor concerns as well.
10/3/2016 10:02:17 Anonymous assigned this case to Anonymous
Name of resident listed at this address is Maria Grosz-Ngate
Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=156308
Jon Callahan assigned this case to Evelyn Brophy
You can use the link to follow progress on this case.
Name of resident listed at this address is Maria Grosz-Ngate
10/2/2016 09:28:46 Anonymous assigned this case to Anonymous
Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=156308
anonymous assigned this case to Jon Callahan
You can use the link to follow progress on this case.