Other: When I submitted a street light out report using the website uReport, I got the following message from the server: Notice: Trying to get property of non-object in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 Warning: Invalid argument supplied for foreach() in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 The application thanked me for my submission and asked me if I wanted to submit another report. The report I tried to submit was about 5 street lights being out on 3rd street between Union St and College Mall Road. Please email me and tell me if the report was submitted correctly please get the warning message fixed in your PHP program.
Most tickets of this type should be closed within 2 days, although some cases may be longer. 25 days have already passed.
Error handling for the open311-proxy has been added as an issue in Github. https://github.com/City-of-Bloomington/open311-proxy/issues/28
This error occured at a time when uReport was down. The open311-proxy errored out when trying to ask uReport for the questions to ask about street lights. A report was successfully sent in to uReport, however, it did not have all the pertinent information, since those questions were never asked (as uReport was down). Without that information, public works has not been able to know what was being reported. The case is still outstanding: https://bloomington.in.gov/crm/tickets/view?ticket_id=160726