uReport

City of Bloomington, Indiana

closed: Resolved #161593

Trash:

Other: Hello, For the past two weeks, we've had our old trash can out with our new carts on our trash day but it has not been picked up. The website says we have until 10/19 for these to be picked up, and ours is still out on our curb (our trash day is Monday). Please advise on what we should do to get rid of our old trash can. Thanks, Jamie Roberts 1112 E Azalea Lane

Assigned to
Rhea Carter

Most tickets of this type should be closed within 9 days, although some cases may be longer. 6 days have already passed.

History

10/24/2017 07:59:50 Closed by Rhea Carter

emailed with owner and problem resolved.

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161593 Closed by Rhea Carter emailed with owner and problem resolved.

10/19/2017 14:10:06 Shelby Walker commented on this case.

Notified resident via phone message that the can would be picked up on 10/18. The driver arrived and found nothing out. A 2nd message has been left for the resident.

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161593 Shelby Walker commented on this case. Notified resident via phone message that the can would be picked up on 10/18. The driver arrived and found nothing out. A 2nd message has been left for the resident.

10/19/2017 14:09:28 Shelby Walker commented on this case.

10/19/2017 14:07:36 Shelby Walker commented on this case.

Called resident 10/18 to advise someone would come to get the cans on 10/18. The driver arrived and nothing was at the address. I have left a message asking for a return call.

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161593 Shelby Walker commented on this case. Called resident 10/18 to advise someone would come to get the cans on 10/18. The driver arrived and nothing was at the address. I have left a message asking for a return call.

10/18/2017 06:01:07 Shelby Walker contacted Anonymous

Hello, I will have a driver by today 10/18 here shortly to remove these cans. Shelby Walker Sanitation Director

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161593 Shelby Walker contacted Jamie Roberts Hello, I will have a driver by today 10/18 here shortly to remove these cans. Shelby Walker Sanitation Director

10/17/2017 13:10:45 Eric Sader assigned this case to Rhea Carter

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161593 Eric Sader assigned this case to Rhea Carter You can use the link to follow progress on this case.

10/17/2017 13:06:45 Anonymous assigned this case to Eric Sader

Sent notification to Eric Sader, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161593 Anonymous assigned this case to Eric Sader You can use the link to follow progress on this case.

10/17/2017 13:06:45 Opened by Anonymous

Sent notification to Eric Sader, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161593 Opened by Anonymous Dear Constituent: Thank you for submitting information to us via uReport. We value your input and hope that we will be able to address your questions and concerns. HAND neighborhood compliance officers will inspect the property and determine if the cited trash at this property is in violation of Bloomington Municipal Code 6.06.070 (a). In the event of a violation, the neighborhood compliance officer will issue a Notice of Violation to the property owners via first class mail and by placing a copy of the violation on the property. After the Notice of Violation is issued, the property owner and/or tenant has seven (7) days to bring the property into compliance. If the property is not brought into compliance within the initial seven (7) days, the inspector may go to daily tickets. Thank you, HAND staff