Phone Call: Ms. Cunningham called with a concern about a raccoon in the Gentry Quarters dumpster and how she had been treated by Animal Control. She called the landlord, Health Dept, and Animal Control and was given the runaround at all 3 about the raccoon. She claims to have been told by Animal Control that "we're closed today and don't have anyone to help you." She's expressed concerns that the landlord leaves the JB's Disposal dumpster lid open, inviting in the raccoon, and HAND hasn't been helpful with the tenant-landlord complaint. She was quite frustrated -- not only to not get answers to her questions, or help with the raccoon, but to feel like she'd been brushed off and given the run around by so many departments. As soon as I hung up with Ms. Cunningham, I took a second call from another Gentry Quarters resident with concerns about the raccoon. Is Animal Control available to assist with the raccoon? Thanks for your help.

Assigned to

Virgil Sauder