uReport

City of Bloomington, Indiana

closed: Resolved #161908

Street Lights:

Other: 4 Street lights out on North Kinser Pike between 17th and Rte 46 Bypass. First one out across from #1324

History

2/2/2018 08:02:13 Closed by Anonymous

Duke Energy sent email 2-1-2017 and I received an email from Louise that the lights are up and working!

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161908 Closed by Chris Axsom Duke Energy sent email 2-1-2017 and I received an email from Louise that the lights are up and working!

1/24/2018 10:52:02 Anonymous contacted Anonymous

Louise, I called Duke per our conversation and Duke informed me that January 5th was the first notice of the lights being out. They need ten additional days for the repair from the first report. The second email informing us of the additional days was sent 1-17-2017. Duke's customer service rep requested us to remember that weather can make the delay longer like the weather we just had with ice and below zero temperatures. That is all the information she had at this time. Please contact me again if the lights in your area are not working in the time frame/weather frame Duke has given us. I am more than happy to call additional contacts since we have followed the Duke's proper procedures. Your new friend, (lol) Chris Axsom

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161908 Chris Axsom contacted Louise Briggs Louise, I called Duke per our conversation and Duke informed me that January 5th was the first notice of the lights being out. They need ten additional days for the repair from the first report. The second email informing us of the additional days was sent 1-17-2017. Duke's customer service rep requested us to remember that weather can make the delay longer like the weather we just had with ice and below zero temperatures. That is all the information she had at this time. Please contact me again if the lights in your area are not working in the time frame/weather frame Duke has given us. I am more than happy to call additional contacts since we have followed the Duke's proper procedures. Your new friend, (lol) Chris Axsom

1/24/2018 10:16:51 Opened by Anonymous

Lights still not working! Duke sent email 1-17-2018 stating it needed 10 additional days for repair.

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161908 Opened by Chris Axsom Lights still not working! Duke sent email 1-17-2018 stating it needed 10 additional days for repair.

1/4/2018 10:47:07 Closed by Anonymous

The Duke Energy's website for their work order # 26478276 and our uReport # 161908 had been fixed.

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161908 Closed by Chris Axsom The Duke Energy's website for their work order # 26478276 and our uReport # 161908 had been fixed.

1/4/2018 10:46:58 Anonymous contacted Anonymous

Louise, The Duke Energy's website for their work order # 26478276 and our uReport # 161908 had been fixed. If you have any further questions please email me at axsomc@bloomington.in.gov Thank you, Christina Axsom

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161908 Chris Axsom contacted Louise Briggs Louise, The Duke Energy's website for their work order # 26478276 and our uReport # 161908 had been fixed. If you have any further questions please email me at axsomc@bloomington.in.gov Thank you, Christina Axsom

11/30/2017 10:05:12 Anonymous followed up on this ticket

Duke Energy has assigned work order # 26478286 to uReport # 161908

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161908 Chris Axsom followed up on this ticket Duke Energy has assigned work order # 26478286 to uReport # 161908

11/30/2017 10:05:06 Anonymous contacted Anonymous

Louise, Thank you for your uReport on the four street lights out on North Kinser Pike. Duke Energy does the maintenance on these lights and I have reported it to them on your behalf. I will update uReport 161908 with any further findings. Thank you, Christina Axsom

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161908 Chris Axsom contacted Louise Briggs Louise, Thank you for your uReport on the four street lights out on North Kinser Pike. Duke Energy does the maintenance on these lights and I have reported it to them on your behalf. I will update uReport 161908 with any further findings. Thank you, Christina Axsom

11/30/2017 08:35:57 Anonymous assigned this case to Anonymous

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=161908 Anonymous assigned this case to Chris Axsom You can use the link to follow progress on this case.

11/30/2017 08:35:57 Opened by Anonymous

629 1/2 N College AVE

CityBloomington
StateIN
Zip47404
Latitude39.172855377197
Longitude-86.535263061523
TownshipBloomington

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