closed: Can't Fix #162004

Website & Web Services Feedback:

Other: I'm running v2.1.1 of the City of Bloomington's app for iOS. In the past it has worked fine, but today it is crashing each time I get to the point of entering a report. From the app's home screen I go New Report > (pick an area) Streets, Parking & Traffic > (pick an issue) Parking Meters and Tickets. As soon as I pick and issue it crashes. The same happens in other areas and issues. I recently updated to iOS 11.2, but to be honest I don't know if I've gone into the app since I installed iOS 11 a few months back. At any rate, the app is crashing now and I am unable to submit reports. I tried rebooting my phone. When I relaunched the app I got the error you see in the attached photo. I only saw that once, though, it could have just been that I tried connecting before the phone had picked up wifi. Thanks, Bob

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12/12/2017

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12/12/2017

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History

12/12/2017 15:54:38 Closed by Anonymous

Thank you for letting us know about the City's uReport mobile application not working for you. Unfortunately these applications are in dire need of an update, but we've not had the resources to make the updates. I've made a note about the issue on our Github page for the project: https://github.com/City-of-Bloomington/open311-ios/issues/222 At this point, I would recommend using our online form that is available here: https://bloomington.in.gov/ureport Thank you for letting the City know about issues you've encountered.

Sent notification to Anonymous, Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=162004 Closed by Charles Brandt Thank you for letting us know about the City's uReport mobile application not working for you. Unfortunately these applications are in dire need of an update, but we've not had the resources to make the updates. I've made a note about the issue on our Github page for the project: https://github.com/City-of-Bloomington/open311-ios/issues/222 At this point, I would recommend using our online form that is available here: https://bloomington.in.gov/ureport Thank you for letting the City know about issues you've encountered.

12/12/2017 15:33:59 Anonymous assigned this case to Anonymous

Sent notification to Anonymous, Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=162004 Anonymous assigned this case to Charles Brandt You can use the link to follow progress on this case.

12/12/2017 15:33:59 Opened by Anonymous