2/22/2018 15:46:52 Closed by Nancy Axsom
A 2nd case, #163253, involving this citizen and this location was created the day after this one. Following are some details: After looking at GIS and seeing this location is at a high point, and water would drain away from the property and intersection, and because the case wasn't specific as to exactly where the issue was, on 2/21, I called Sarge Management Co (Tara) to find out if they might have some issues on their property. They didn't know of any issues. I called Mr. Lenahan to get more information. He was very belligerent and unhappy with my questions to gain more information. When I inquired who told him this would require an environmental cleanup, he angrily said, "I admit it, I made that up," adding he was trying to make a joke. I explained I was only trying to gather more info to help fix his issue.
I didn't realize someone from T&D had talked to him until he told me. I'm closing this case, and it is being handled through the 2nd one made on 2/21.
I contacted Elizabeth Walter in the Mayor's office to follow up w/her and inform her of my conversation w/Mr. Lenahan.
Sent notification to Anonymous, Nancy Axsom
https://bloomington.in.gov/crm/tickets/view?ticket_id=163237
Closed by Nancy Axsom
A 2nd case, #163253, involving this citizen and this location was created the day after this one. Following are some details: After looking at GIS and seeing this location is at a high point, and water would drain away from the property and intersection, and because the case wasn't specific as to exactly where the issue was, on 2/21, I called Sarge Management Co (Tara) to find out if they might have some issues on their property. They didn't know of any issues. I called Mr. Lenahan to get more information. He was very belligerent and unhappy with my questions to gain more information. When I inquired who told him this would require an environmental cleanup, he angrily said, "I admit it, I made that up," adding he was trying to make a joke. I explained I was only trying to gather more info to help fix his issue.
I didn't realize someone from T&D had talked to him until he told me. I'm closing this case, and it is being handled through the 2nd one made on 2/21.
I contacted Elizabeth Walter in the Mayor's office to follow up w/her and inform her of my conversation w/Mr. Lenahan.
2/20/2018 11:40:15 Anonymous assigned this case to Nancy Axsom
Is there a chance you could look into this, please? Thanks for your help.
--Elizabeth (OOTM)
Sent notification to Anonymous, Nancy Axsom
https://bloomington.in.gov/crm/tickets/view?ticket_id=163237
Elizabeth Walter assigned this case to Nancy Axsom
You can use the link to follow progress on this case.
Is there a chance you could look into this, please? Thanks for your help.
--Elizabeth (OOTM)