uReport

City of Bloomington, Indiana – John Hamilton, Mayor

closed: Resolved #163334

Website & Web Services Feedback:

Other: Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>

Assigned to
Alan Schertz

Most tickets of this type should be closed within 2 days, although some cases may be longer. 0 days have already passed.

History

2/27/2018 09:04:04 Closed by Alan Schertz

Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you Since you did not provide valid contact information we cannot reach out to you.

Sent notification to Alan Schertz, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=163334 Closed by Alan Schertz Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you Since you did not provide valid contact information we cannot reach out to you.

2/27/2018 08:35:23 Anonymous assigned this case to Alan Schertz

Sent notification to Alan Schertz, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=163334 Charles Brandt assigned this case to Alan Schertz You can use the link to follow progress on this case.

2/26/2018 20:19:06 Anonymous assigned this case to Anonymous

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=163334 Anonymous assigned this case to Charles Brandt You can use the link to follow progress on this case.

2/26/2018 20:19:06 Opened by Anonymous