7/29/2019 13:43:40 Closed by Julie Ramey
Sent an email to the constituent with a link to the correct season of the Night Paddle program he was looking for. Also sent an email to Cliff Ingham in ITS, who manages the PROMT/website interface for Parks & Recreation and who is aware that this issue continues to be problematic.
Sent notification to Julie Ramey, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=164947
Closed by Julie Ramey
Sent an email to the constituent with a link to the correct season of the Night Paddle program he was looking for. Also sent an email to Cliff Ingham in ITS, who manages the PROMT/website interface for Parks & Recreation and who is aware that this issue continues to be problematic.
7/29/2019 13:41:43 Julie Ramey contacted Julie Ramey
Hello Mr. Rarick,
I'm afraid you've found a troublesome issue with our program management system that integrates with the website for publishing Parks and Recreation program days, dates, and times. Although the Night Paddle programs from previous years are "unpublished", Google searches still find them and put them first in results. I am sorry the current offerings for the Night Paddle weren't at the top. Use this link for the Summer/Fall 2019 Night Paddle dates: https://bloomington.in.gov/recreation/programs/10834
Please let me know if I can be of further assistance!
Sincerely,
Julie Ramey
Sent notification to Julie Ramey, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=164947
Julie Ramey contacted Julie Ramey
Hello Mr. Rarick,
I'm afraid you've found a troublesome issue with our program management system that integrates with the website for publishing Parks and Recreation program days, dates, and times. Although the Night Paddle programs from previous years are "unpublished", Google searches still find them and put them first in results. I am sorry the current offerings for the Night Paddle weren't at the top. Use this link for the Summer/Fall 2019 Night Paddle dates: https://bloomington.in.gov/recreation/programs/10834
Please let me know if I can be of further assistance!
Sincerely,
Julie Ramey
7/29/2019 13:33:11 Anonymous assigned this case to Julie Ramey
The link https://bloomington.in.gov/recreation/programs/10205 appears to not have dates for Night Paddling (this was from 2018), but it lists times. Is this still an active link?
Sent notification to Julie Ramey, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=164947
Jennifer Grubbs assigned this case to Julie Ramey
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The link https://bloomington.in.gov/recreation/programs/10205 appears to not have dates for Night Paddling (this was from 2018), but it lists times. Is this still an active link?
6/25/2018 14:28:06 Anonymous contacted Anonymous
Hi Stanley-
I see you filed a uReport but not much information is coming through. Would you please email me your questions...looks like it is in regards to a date of program....?
Thank you-
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=164947
Paula McDevitt contacted Stanley Rarick
Hi Stanley-
I see you filed a uReport but not much information is coming through. Would you please email me your questions...looks like it is in regards to a date of program....?
Thank you-
6/25/2018 14:25:30 Anonymous assigned this case to Anonymous
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=164947
Charles Brandt assigned this case to Paula McDevitt
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6/25/2018 14:22:34 Anonymous assigned this case to Anonymous
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=164947
Anonymous assigned this case to Charles Brandt
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