uReport

City of Bloomington, Indiana

closed: Resolved #166220

Business:

Other: Hello - I am reporting a noise violation that I have previously reported to the City. I do not want to burden the police department with this, as I believe it can be worked out in a reasonable manner. The Royal Toyota South car lot on Walnut is a noise violation according to City Ordinances. I first reported this problem in December 2017 (Ureport Case #162088). The case is marked as "resolved" although the phone continues to ring just as loud and just as frequently to this day. Since that time, I have determined the City simply does not care. Business with multiple locations and money in town, versus lowly homeowner. I decided to report it again today because the phone has been ringing quite a bit lately. A review of City Ordinance 14.09.040 does not show this as a valid exemption. Under 14.09.030(c)(4) a loudspeaker is a prohibited noise. Also, I have heard this phone ring between the hours of 9pm and 7am previously which "is prima facie evidence of a violation of this section." The car lot has previously acknowledged to the City that this is their phone ringing. I simply want to be afforded the quiet enjoyment of my home and my property free from this incessant noise violation. I am roughly 2,000 feet from this car lot. I also know this is heard on the golf course at the Country Club, more than 3,000 feet from the car lot. The City is allowing one perpetrator to cast a very wide net of annoyance to local residents through a repeated noise violation. Please help those of us on the south side by putting an end to this violation of City ordinances. Thank you. Best, Nick

History

12/13/2019 10:08:39 Closed by Anonymous

Captain Pedigo and I visited the site and listened to the ringing sound. It was not an unreasonable noise. Separately, BPD dispatched several officers to listen to the noise. They also determined that no unreasonable noise was being projected from the property. During daytime hours, the City has determined that this is not an unreasonable noise in violation of City Code. Therefore no citations will be issued.

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=166220 Closed by Mike Rouker Captain Pedigo and I visited the site and listened to the ringing sound. It was not an unreasonable noise. Separately, BPD dispatched several officers to listen to the noise. They also determined that no unreasonable noise was being projected from the property. During daytime hours, the City has determined that this is not an unreasonable noise in violation of City Code. Therefore no citations will be issued.

1/28/2019 16:04:19 Anonymous commented on this case.

Spoke with Brad Surian at Royal South. He will be contacting a technician to investigate what needs to happen to change the system. He will report back to me with more information. Therefore this case remains open.

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=166220 Mike Rouker commented on this case. Spoke with Brad Surian at Royal South. He will be contacting a technician to investigate what needs to happen to change the system. He will report back to me with more information. Therefore this case remains open.

1/28/2019 15:57:52 Ryan Pedigo assigned this case to Anonymous

Please see the attached uReport per your request. Thanks.

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=166220 Ryan Pedigo assigned this case to Mike Rouker You can use the link to follow progress on this case. Please see the attached uReport per your request. Thanks.

1/28/2019 13:18:37 Ryan Pedigo commented on this case.

Information sent to Legal Department on 1/28 at 1315 hours. Legal will send letter to business advising them of the complaint and violation and will contact BPD back if they need further.

Sent notification to Ryan Pedigo
https://bloomington.in.gov/crm/tickets/view?ticket_id=166220 Ryan Pedigo commented on this case. Information sent to Legal Department on 1/28 at 1315 hours. Legal will send letter to business advising them of the complaint and violation and will contact BPD back if they need further.

1/18/2019 15:28:34 Anonymous assigned this case to Ryan Pedigo

This appears to be a Title 14 issue. Please advise.

Sent notification to Ryan Pedigo
https://bloomington.in.gov/crm/tickets/view?ticket_id=166220 Carl Buddin assigned this case to Ryan Pedigo You can use the link to follow progress on this case. This appears to be a Title 14 issue. Please advise.

1/18/2019 15:25:58 Anonymous assigned this case to Anonymous

Carl, I'm assuming you handle noise pollution as well? I could not verify this complaint when driving by the Toyota South dealership and speaking with staff there, but we've received it twice now. If not, please let me know whom at City Hall handles noise complaints. Thanks, Brian

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=166220 Brian Payne assigned this case to Carl Buddin You can use the link to follow progress on this case. Carl, I'm assuming you handle noise pollution as well? I could not verify this complaint when driving by the Toyota South dealership and speaking with staff there, but we've received it twice now. If not, please let me know whom at City Hall handles noise complaints. Thanks, Brian

10/13/2018 11:22:35 Anonymous assigned this case to Anonymous

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=166220 Anonymous assigned this case to Alex Crowley You can use the link to follow progress on this case.

10/13/2018 11:22:35 Opened by Anonymous