closed: Resolved #166290

Water Utility Billing Problems:

Other: I got my utility bill for this month that states that I did not pay the utility amount for the previous month. I have a credit card statement saying that I did. I called a couple weeks ago and they said if I emailed in proof of the statement, then the amount would be fixed. I emailed it in and it still has not been fixed. I would really like this resolved before my water bill is due on the 25th of this month. Thank you!

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10/23/2018

5bcf3325afbef

10/23/2018

History

10/31/2018 08:12:41 Closed by Michelle Monyhan

spoke with customer and I showed her proof that there was an error and payment didn't come through. mm

Sent notification to Anonymous, Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=166290 Closed by Michelle Monyhan spoke with customer and I showed her proof that there was an error and payment didn't come through. mm

10/23/2018 10:41:41 Anonymous assigned this case to Anonymous

Sent notification to Anonymous, Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=166290 Anonymous assigned this case to Triana Johnson You can use the link to follow progress on this case.

10/23/2018 10:41:41 Opened by Anonymous

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