uReport

City of Bloomington, Indiana

closed: Resolved #166854

Business:

Web Form: Weve been using yellow cab for quite some time now. Once or twice a day at least for the last few months. Its getting to a point where they don't answer their phones because their isn't a dispatcher. Or they take hours to show up. Thats not the problem though. The issue is we'll keep calling until someone answers and they pick up the phone cussing us out telling us there isn't no drivers before we can even get a word out. Ive been late to work multiple times, and the disrespect is too much to deal with. Especially when we pay a lot for their services. If this is how the city of bloomington treats people, we have a problem.

History

12/15/2018 16:46:24 Closed by Anonymous

Email sent to Heather and will contact company Monday.

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=166854 Closed by Alex Crowley Email sent to Heather and will contact company Monday.

12/15/2018 16:45:28 Anonymous contacted Anonymous

Hi Heather, first I’m sorry you’re having this experience. Yellow Cab is a private business that is unrelated to the City of Bloomington. But we do issue them a license to operate their business. With this in mind, we will contact them to let them know about your concerns. I’m certain the management would want to know. My sincerest apologies for your experience. I wish you and yours a happy holiday. ~Alex

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=166854 Alex Crowley contacted Alex Crowley Hi Heather, first I’m sorry you’re having this experience. Yellow Cab is a private business that is unrelated to the City of Bloomington. But we do issue them a license to operate their business. With this in mind, we will contact them to let them know about your concerns. I’m certain the management would want to know. My sincerest apologies for your experience. I wish you and yours a happy holiday. ~Alex

12/15/2018 10:49:35 Anonymous assigned this case to Anonymous

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=166854 Anonymous assigned this case to Alex Crowley You can use the link to follow progress on this case.

12/15/2018 10:49:35 Opened by Anonymous

S Acadia Ct, Bloomington, Indiana, 47401

CityBloomington
StateIN
Latitude39.134178161621
Longitude-86.519287109375

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