4/16/2019 16:39:11 Closed by James Hall
Closing this uReport and will open new report if this recommendation does not solve the customers issue.
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=168106
Closed by James Hall
Closing this uReport and will open new report if this recommendation does not solve the customers issue.
4/16/2019 16:36:45 James Hall commented on this case.
CBU spoke to customer over the phone. Recommended they check the sink drain for source of smell being bacteria in the drain. (if it was not the sink drain) Recommended customer confirm to make sure the smell is coming from both the hot and cold tap. And to contact CBU if it is coming from both hot and cold tap.
Recommended customer call a plumber to flush hot water heater if smell is only coming from hot water tap.
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=168106
James Hall commented on this case.
CBU spoke to customer over the phone. Recommended they check the sink drain for source of smell being bacteria in the drain. (if it was not the sink drain) Recommended customer confirm to make sure the smell is coming from both the hot and cold tap. And to contact CBU if it is coming from both hot and cold tap.
Recommended customer call a plumber to flush hot water heater if smell is only coming from hot water tap.
4/15/2019 21:06:56 Anonymous assigned this case to Anonymous
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=168106
Jon Callahan assigned this case to Michael Chase
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4/15/2019 13:14:50 Anonymous assigned this case to Anonymous
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=168106
Anonymous assigned this case to Jon Callahan
You can use the link to follow progress on this case.