uReport

City of Bloomington, Indiana

closed: Resolved #169093

Parks & Rec Programs:

Web Form: The swim lessons my child just completed at Bryan Park Pool were very poor. First of all, the instructor did not teach them anything. There was no instruction, the kids were just told "do X" but weren't given steps how to do it. The class was supposed to be 45 minutes, but they changed it to 30 minutes--which I believe was due to the inexperience of the instructor, she didn't know what to do with the kids. The rules about make-up classes needs to change, we paid full price for 3 classes instead of 8 due to the weather, which most of the days they still had class despite the fact that it was raining/storming/freezing! Completely disappointed, would not recommend these classes to anyone.

History

7/15/2019 15:30:28 Closed by Anonymous

This person was contacted directly and communicated details. Ultimately, her account was credited as a refund and things explained.

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=169093 Closed by Jennifer Grubbs This person was contacted directly and communicated details. Ultimately, her account was credited as a refund and things explained.

7/12/2019 09:37:22 Anonymous commented on this case.

This person was contacted directly and communicated details. Ultimately, her account was credited as a refund and things explained.

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=169093 John Turnbull commented on this case. This person was contacted directly and communicated details. Ultimately, her account was credited as a refund and things explained.

7/11/2019 12:14:09 Anonymous assigned this case to Anonymous

Is there any feedback that can be provided?

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=169093 Jennifer Grubbs assigned this case to John Turnbull You can use the link to follow progress on this case. Is there any feedback that can be provided?

6/22/2019 16:15:19 Anonymous assigned this case to Anonymous

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=169093 Paula McDevitt assigned this case to John Turnbull You can use the link to follow progress on this case.

6/22/2019 09:04:04 Anonymous assigned this case to Anonymous

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=169093 Anonymous assigned this case to Paula McDevitt You can use the link to follow progress on this case.

6/22/2019 09:04:04 Opened by Anonymous

1201-1299 S Dunn St, Bloomington, Indiana, 47401

CityBloomington
StateIN
Latitude39.152809143066
Longitude-86.528099060059

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