8/16/2019 09:25:39 Closed by Alan Schertz
Hello David,
This case was entered by you on 7/7/2019.
Because it was submitted under the website feedback "catagory" it went to the System's and Applications manager Charles Brandt.
But Charles has left this position and the issue "fell thru the cracks" in the shifting of resposibilities. It was my understanding that this issue was picked up by our office manager, but instead it came to me. But I was "out of the office" with an illness most of July.
In reviewing the description: "was out under street at storm drain" I could not identify the reason for the issue. Maybe a picture was to be submitted?
At this time I'm closing the ticket. If you feel the ticket should be re-opened, please call me at 812 349 3521.
Thank you,
alan
Sent notification to Alan Schertz, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=169306
Closed by Alan Schertz
Hello David,
This case was entered by you on 7/7/2019.
Because it was submitted under the website feedback "catagory" it went to the System's and Applications manager Charles Brandt.
But Charles has left this position and the issue "fell thru the cracks" in the shifting of resposibilities. It was my understanding that this issue was picked up by our office manager, but instead it came to me. But I was "out of the office" with an illness most of July.
In reviewing the description: "was out under street at storm drain" I could not identify the reason for the issue. Maybe a picture was to be submitted?
At this time I'm closing the ticket. If you feel the ticket should be re-opened, please call me at 812 349 3521.
Thank you,
alan
7/8/2019 15:54:09 Anonymous assigned this case to Alan Schertz
Reassigning to Alan as Charles is no longer with us.
Sent notification to Alan Schertz, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=169306
Adam Butcher assigned this case to Alan Schertz
You can use the link to follow progress on this case.
Reassigning to Alan as Charles is no longer with us.
7/7/2019 11:26:58 Anonymous assigned this case to Anonymous
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=169306
Anonymous assigned this case to Charles Brandt
You can use the link to follow progress on this case.