uReport

City of Bloomington, Indiana

closed: Can't Fix #169306

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Web Form: was out under street at storm drain

Assigned to
Alan Schertz

Most tickets of this type should be closed within 2 days, although some cases may be longer. 39 days have already passed.

History

8/16/2019 09:25:39 Closed by Alan Schertz

Hello David, This case was entered by you on 7/7/2019. Because it was submitted under the website feedback "catagory" it went to the System's and Applications manager Charles Brandt. But Charles has left this position and the issue "fell thru the cracks" in the shifting of resposibilities. It was my understanding that this issue was picked up by our office manager, but instead it came to me. But I was "out of the office" with an illness most of July. In reviewing the description: "was out under street at storm drain" I could not identify the reason for the issue. Maybe a picture was to be submitted? At this time I'm closing the ticket. If you feel the ticket should be re-opened, please call me at 812 349 3521. Thank you, alan

Sent notification to Alan Schertz, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=169306 Closed by Alan Schertz Hello David, This case was entered by you on 7/7/2019. Because it was submitted under the website feedback "catagory" it went to the System's and Applications manager Charles Brandt. But Charles has left this position and the issue "fell thru the cracks" in the shifting of resposibilities. It was my understanding that this issue was picked up by our office manager, but instead it came to me. But I was "out of the office" with an illness most of July. In reviewing the description: "was out under street at storm drain" I could not identify the reason for the issue. Maybe a picture was to be submitted? At this time I'm closing the ticket. If you feel the ticket should be re-opened, please call me at 812 349 3521. Thank you, alan

7/8/2019 15:54:09 Anonymous assigned this case to Alan Schertz

Reassigning to Alan as Charles is no longer with us.

Sent notification to Alan Schertz, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=169306 Adam Butcher assigned this case to Alan Schertz You can use the link to follow progress on this case. Reassigning to Alan as Charles is no longer with us.

7/7/2019 11:26:58 Anonymous assigned this case to Anonymous

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=169306 Anonymous assigned this case to Charles Brandt You can use the link to follow progress on this case.

7/7/2019 11:26:58 Opened by Anonymous

1436 W Petal CT

CityBloomington
StateIN
Zip47403
Latitude39.140701293945
Longitude-86.55305480957
Neighborhood AssociationSunflower Gardens
TownshipPerry

Other cases for this location

StatusCase DateCategory
closed7/7/2019Sewer Problems (Storm Sewers)