closed: Resolved #171681

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Other: I submitted a uReport tonight and was looking at the other open issues and there are 513 open issues with almost 200 of them over a year old. I'm just curious if these old issues ever get reviewed and/or closed?

Most tickets of this type should be closed within 2 days, although some cases may be longer. 0 days have already passed.

History

2/11/2020 08:12:44 Closed by Anonymous

See comments.

Sent notification to Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=171681 Closed by Chris England See comments.

2/11/2020 08:09:02 Anonymous commented on this case.

I can't speak for everyone that uses this system, but it is the intention of uReport that cases are acted upon as quickly as possible. In the ITS department, we address these quite promptly for the most part, and add them to our list of project work if we cannot handle them right away. I understand the optics of having so many open cases, and it's definitely something we can pass along to other departments. Thank you for your note!

Sent notification to Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=171681 Chris England commented on this case. I can't speak for everyone that uses this system, but it is the intention of uReport that cases are acted upon as quickly as possible. In the ITS department, we address these quite promptly for the most part, and add them to our list of project work if we cannot handle them right away. I understand the optics of having so many open cases, and it's definitely something we can pass along to other departments. Thank you for your note!

2/10/2020 22:53:17 Anonymous assigned this case to Anonymous

Sent notification to Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=171681 Anonymous assigned this case to Chris England You can use the link to follow progress on this case.

2/10/2020 22:53:17 Opened by Anonymous

3201-3299 S Abby Ln, Bloomington, Indiana, 47401

City	Bloomington
State	IN
Latitude	39.134719848633
Longitude	-86.512008666992

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