uReport

City of Bloomington, Indiana

closed: Resolved #172273

Water Quality:

Other: Orange tap water.

Assigned to
Tyler Steury

History

6/25/2020 13:37:22 Closed by Anonymous

Mr. Boldenow, I apologize for the delayed response. Discolored water such as what you experienced a few weeks ago is normally caused by iron & manganese particulates which can be deposited from the inside of the water pipes when they experience a disturbance. The disturbances can be caused by construction in the area or by distribution system maintenance. These minerals do not pose any health concerns at the levels which cause this water tint. When a customer experiences discoloration, we normally advise them to flush their home's cold water lines for 15-20 minutes. If this does not solve the problem, we send a crew to flush out the water main. If this issue is still happening, I sincerely apologize, and I hope you will call my cell phone at 812-361-7774 or my office at 812-349-3655 to reach me directly. Sincerely, Tyler Steury CBU Water Quality Coordinator

Sent notification to Tyler Steury, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=172273 Closed by LaTreana Harrington Mr. Boldenow, I apologize for the delayed response. Discolored water such as what you experienced a few weeks ago is normally caused by iron & manganese particulates which can be deposited from the inside of the water pipes when they experience a disturbance. The disturbances can be caused by construction in the area or by distribution system maintenance. These minerals do not pose any health concerns at the levels which cause this water tint. When a customer experiences discoloration, we normally advise them to flush their home's cold water lines for 15-20 minutes. If this does not solve the problem, we send a crew to flush out the water main. If this issue is still happening, I sincerely apologize, and I hope you will call my cell phone at 812-361-7774 or my office at 812-349-3655 to reach me directly. Sincerely, Tyler Steury CBU Water Quality Coordinator

5/11/2020 09:59:32 Tyler Steury contacted Tyler Steury

Mr. Boldenow, I apologize for the delayed response. Discolored water such as what you experienced a few weeks ago is normally caused by iron & manganese particulates which can be deposited from the inside of the water pipes when they experience a disturbance. The disturbances can be caused by construction in the area or by distribution system maintenance. These minerals do not pose any health concerns at the levels which cause this water tint. When a customer experiences discoloration, we normally advise them to flush their home's cold water lines for 15-20 minutes. If this does not solve the problem, we send a crew to flush out the water main. If this issue is still happening, I sincerely apologize, and I hope you will call my cell phone at 812-361-7774 or my office at 812-349-3655 to reach me directly. Sincerely, Tyler Steury CBU Water Quality Coordinator

Sent notification to Tyler Steury, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=172273 Tyler Steury contacted Tyler Steury Mr. Boldenow, I apologize for the delayed response. Discolored water such as what you experienced a few weeks ago is normally caused by iron & manganese particulates which can be deposited from the inside of the water pipes when they experience a disturbance. The disturbances can be caused by construction in the area or by distribution system maintenance. These minerals do not pose any health concerns at the levels which cause this water tint. When a customer experiences discoloration, we normally advise them to flush their home's cold water lines for 15-20 minutes. If this does not solve the problem, we send a crew to flush out the water main. If this issue is still happening, I sincerely apologize, and I hope you will call my cell phone at 812-361-7774 or my office at 812-349-3655 to reach me directly. Sincerely, Tyler Steury CBU Water Quality Coordinator

5/11/2020 07:59:55 Anonymous assigned this case to Tyler Steury

Sent notification to Tyler Steury, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=172273 Tom Axsom assigned this case to Tyler Steury You can use the link to follow progress on this case.

4/21/2020 14:29:40 Anonymous assigned this case to Anonymous

Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=172273 Anonymous assigned this case to Tom Axsom You can use the link to follow progress on this case.

4/21/2020 14:29:40 Opened by Anonymous

1030 S Ballantine RD

CityBloomington
StateIN
Zip47401
Latitude39.154491424561
Longitude-86.519332885742
Neighborhood AssociationElm Heights
TownshipPerry

Other cases for this location

StatusCase DateCategory
closed6/12/2017Recycling
closed4/19/2013Potholes, Other Street Repair
closed10/1/2012Trash
closed3/27/2012Yard Waste
closed3/13/2006Trash
closed3/6/2006Trash
closed2/18/2002Trash