uReport

City of Bloomington, Indiana – John Hamilton, Mayor

closed: Resolved #173720

Water Utility Billing Problems:

Other: Ever since the new meter was installed, my bill has been around $27 higher. I have called Customer Service every month or more. The only advice they had was toilet leakage and sent me blue stuff to check for leaks. I did this and found no leaks. I am unable to find any leaks in my home so I think the meter is the problem. Customer service won't even talk to me anymore which is very poor and rude service. If they can't help, they should pass you to someone else instead of ignoring you. I would appreciate some help from your end as I don't know anything else to do. Your bill shows me using twice the water the old meter said. 4000 gallons and I live alone. There is no way I use that much. Something is wrong somewhere and if I can't find the problem, it's your job.

Assigned to
Triana Johnson

History

2/8/2021 10:18:42 Closed by Triana Johnson

Determined a leak in the toilet was causing the consumption. Customer notified by service technician.

Sent notification to Triana Johnson, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=173720 Closed by Triana Johnson Determined a leak in the toilet was causing the consumption. Customer notified by service technician.

9/15/2020 18:35:05 Anonymous assigned this case to Triana Johnson

Sent notification to Triana Johnson, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=173720 Anonymous assigned this case to Triana Johnson You can use the link to follow progress on this case.

9/15/2020 18:35:05 Opened by Anonymous

South Henderson @ BHS South Outbound, Bloomington, IN 47401, USA

CityBloomington
StateIN
Latitude39.141700744629
Longitude-86.526893615723

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