2/8/2021 10:18:42 Closed by Anonymous
Determined a leak in the toilet was causing the consumption. Customer notified by service technician.
Other: Ever since the new meter was installed, my bill has been around $27 higher. I have called Customer Service every month or more. The only advice they had was toilet leakage and sent me blue stuff to check for leaks. I did this and found no leaks. I am unable to find any leaks in my home so I think the meter is the problem. Customer service won't even talk to me anymore which is very poor and rude service. If they can't help, they should pass you to someone else instead of ignoring you. I would appreciate some help from your end as I don't know anything else to do. Your bill shows me using twice the water the old meter said. 4000 gallons and I live alone. There is no way I use that much. Something is wrong somewhere and if I can't find the problem, it's your job.
Determined a leak in the toilet was causing the consumption. Customer notified by service technician.
City | Bloomington |
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State | IN |
Latitude | 39.141700744629 |
Longitude | -86.526893615723 |
Status | Case Date | Category |
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