uReport

City of Bloomington, Indiana – John Hamilton, Mayor

closed: Resolved #176983

Water Utility Billing Problems:

Other: I wanted to take this opportunity to recognize and thank Ms. Edie Henderson in the Bloomington Water Utilities Billing Dept. She is an asset to the city and all the patrons like me. Edie has been extremely helpful whenever I have approached her with a query. She is a truly phenomenal person who is dedicated to her job. She always goes above and beyond to assist over the years whenever we had a question. We thank her for her efforts and highly recommend her seniors to recognize Edie too for her outstanding work. She has also helped us over the phone during COVID. Again, many thanks!!

Assigned to
Triana Johnson

History

8/16/2021 08:18:04 Closed by Triana Johnson

Ms. Kumar, thank you for your kind words. Edie is a great asset to the customer service team and the utilities. She goes above and beyond to assist all customers and it does not go unnoticed. Thank you for reaching out to me. It's nice to hear positive feedback.

Sent notification to Triana Johnson, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=176983 Closed by Triana Johnson Ms. Kumar, thank you for your kind words. Edie is a great asset to the customer service team and the utilities. She goes above and beyond to assist all customers and it does not go unnoticed. Thank you for reaching out to me. It's nice to hear positive feedback.

8/13/2021 22:53:00 Anonymous assigned this case to Triana Johnson

Sent notification to Triana Johnson, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=176983 Anonymous assigned this case to Triana Johnson You can use the link to follow progress on this case.

8/13/2021 22:53:00 Opened by Anonymous