uReport

City of Bloomington, Indiana

closed: Resolved #177306

City Performance:

Other: I had to call 911 for medical assistance for someone who was breathing, but appeared unconscious and was unresponsive. Around 10 min. later a police officer arrived for a well fare check and then he called for an ambulance. It ended up being more than 20 minutes after I'd called 911 that EMTs arrived. Why wouldn't they have sent an ambulance immediately? What I described to the dispatcher was a medical emergency. I understand that resources are tight, but I felt very frustrated and concerned for the unconscious person.

History

9/9/2021 13:37:50 Closed by Anonymous

I have passed along this information to the police chief for any follow-up with Dispatch. Elizabeth

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=177306 Closed by Elizabeth Karon I have passed along this information to the police chief for any follow-up with Dispatch. Elizabeth

9/8/2021 09:50:51 Adam Wason assigned this case to Anonymous

Elizabeth - Passing this onto you in Celeste's absence, so you are aware and can send along to appropriate contacts at Dispatch for follow-up

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=177306 Adam Wason assigned this case to Elizabeth Karon You can use the link to follow progress on this case. Elizabeth - Passing this onto you in Celeste's absence, so you are aware and can send along to appropriate contacts at Dispatch for follow-up

9/8/2021 09:39:36 Cliff Ingham assigned this case to Anonymous

Sent notification to Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=177306 Cliff Ingham assigned this case to Celeste Wolfinger You can use the link to follow progress on this case.

9/8/2021 09:39:23 Changed category from Website & Web Services Feedback to City Performance

9/8/2021 09:31:38 Anonymous assigned this case to Cliff Ingham

Sent notification to Cliff Ingham
https://bloomington.in.gov/crm/tickets/view?ticket_id=177306 Anonymous assigned this case to Cliff Ingham You can use the link to follow progress on this case.

9/8/2021 09:31:38 Opened by Anonymous