uReport

City of Bloomington, Indiana

closed: Can't Fix #177445

Other:

Other: I am writing you with concerns about work being done around the city by AT&T subcontractors to lay fiber optics cable around the city. Should you talk to individuals in several neighborhoods where they have worked there is dissatisfaction. The subcontractors have at times leaving large scars across the properties of homeowners for which they then failed to make adequate repairs. Part of our sprinkling system no longer works. One of our neighbors has a 30 to 40 foot long scar across the side of his yard and the subcontractors buried both the meter for his water as well as one drain pipe from his gutters (I am including photographs). In talking to the Hallmark Management Corporation, we are not the only homeowners association that has had these kinds of experiences. I have tried to reach out to AT&T and was given assurances that I would hear back from them in an effort to resolve the situation. I have never heard back. I know the representatives from Hallmark have also been trying to reach out to AT&T without success, Can the City help to reach out to AT&T and raise these issues. I have photos I can forward, but for some reason I am having trouble including photos I have taken. Thank you. Don Hossler, 812.325.7127; hossler@indiana.edu

Assigned to
Melissa Hirtzel

History

9/16/2021 08:16:40 Closed by Melissa Hirtzel

Sent Don an email regarding AT&T's claim department number.

Sent notification to Melissa Hirtzel, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=177445 Closed by Melissa Hirtzel Sent Don an email regarding AT&T's claim department number.

9/15/2021 17:00:37 Anonymous assigned this case to Melissa Hirtzel

Sent notification to Melissa Hirtzel, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=177445 Anonymous assigned this case to Melissa Hirtzel You can use the link to follow progress on this case.

9/15/2021 17:00:37 Opened by Anonymous

3816 East Saint Remy Dr.

CityBloomington
StateIN

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