uReport

City of Bloomington, Indiana – John Hamilton, Mayor

closed: Resolved #177500

Water Quality:

Other: The tap water at 2600, East 2nd Street today is even worse than yesterday. It smells like plastic and tastes like some medication. We were not able to brush our teeth this morning, it was so disgusting! Never ever happened before, not for the last 20 years! Can't believe it is safe to drink.

Assigned to
Tyler Steury

History

11/1/2021 10:13:49 Closed by Tyler Steury

We apologize for the taste and odor issues experienced in September and October. Tyler Steury CBU Water Quality 812-349-3655

Sent notification to Tyler Steury
https://bloomington.in.gov/crm/tickets/view?ticket_id=177500 Closed by Tyler Steury We apologize for the taste and odor issues experienced in September and October. Tyler Steury CBU Water Quality 812-349-3655

9/18/2021 14:35:44 Tyler Steury contacted Tyler Steury

Unfortunately this is a system wide issue we're experiencing. The warm and dry weather this month has resulted in an increase in algae from Lake Monroe producing geosmin and methylisoborneol (MIB), which cause taste and odor issues with the drinking water. Our treatment system is able to control and filter the algae itself, but the compounds they produce in the lake are very difficult to control in a conventional water treatment plant, and so at times they persist after treatment. These compounds are not a health concern, they are an aesthetic issue which is not uncommon for communities using lakes as their water source. There are certain steps we're taking to try to eliminate the issue, such as increasing the amount of powdered activated carbon and copper sulfate that we add to the water to control algae and help with taste and odor issues. However we do not want to add more chemicals to our water than is absolutely necessary so this is a slow and methodical process. As the weather cools down the algae will return to normal levels. We’re continually testing the water for many different quality parameters in multiple sites in our distribution system and at our water treatment plant to ensure the water continues to be safe to drink. Unfortunately it may take some time before we return to the normal water taste and absence of odor, but we are working to correct the issue. I apologize for this inconvenience. You are welcome to call or email with any questions. Tyler Steury City of Bloomington Utilities Water Quality Coordinator steuryt@bloomington.in.gov (812) 349-3655 office (812) 361-7774 cell

Sent notification to Tyler Steury
https://bloomington.in.gov/crm/tickets/view?ticket_id=177500 Tyler Steury contacted Tyler Steury Unfortunately this is a system wide issue we're experiencing. The warm and dry weather this month has resulted in an increase in algae from Lake Monroe producing geosmin and methylisoborneol (MIB), which cause taste and odor issues with the drinking water. Our treatment system is able to control and filter the algae itself, but the compounds they produce in the lake are very difficult to control in a conventional water treatment plant, and so at times they persist after treatment. These compounds are not a health concern, they are an aesthetic issue which is not uncommon for communities using lakes as their water source. There are certain steps we're taking to try to eliminate the issue, such as increasing the amount of powdered activated carbon and copper sulfate that we add to the water to control algae and help with taste and odor issues. However we do not want to add more chemicals to our water than is absolutely necessary so this is a slow and methodical process. As the weather cools down the algae will return to normal levels. We’re continually testing the water for many different quality parameters in multiple sites in our distribution system and at our water treatment plant to ensure the water continues to be safe to drink. Unfortunately it may take some time before we return to the normal water taste and absence of odor, but we are working to correct the issue. I apologize for this inconvenience. You are welcome to call or email with any questions. Tyler Steury City of Bloomington Utilities Water Quality Coordinator steuryt@bloomington.in.gov (812) 349-3655 office (812) 361-7774 cell

9/18/2021 13:43:24 Anonymous assigned this case to Tyler Steury

Sent notification to Tyler Steury
https://bloomington.in.gov/crm/tickets/view?ticket_id=177500 Anonymous assigned this case to Tyler Steury You can use the link to follow progress on this case.

9/18/2021 13:43:24 Opened by Anonymous

2608 E 2nd ST

CityBloomington
StateIN
Zip47401
Latitude39.160873413086
Longitude-86.499885559082
Neighborhood AssociationCovenanter
TownshipPerry

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