closed: Resolved
#178006
Unsafe Buildings: Complaint
Phone Call: I believe I have foundation issues that are damaging my apartment (that the maintenance people simply patched over without my knowledge, entering my apartment without my knowledge), a faulty heater, and mold in my vents and possibly air ducts that the BHA has all overlooked over the past year I’ve lived here. The mold has made me sick, i have to restart the heater in the middle of the night in the fall and winter when I wake up and realize it’s 50 degrees in my apartment, and the walls are celebrating from the 2nd story ceiling, the ground floor tiling, and the top of the staircase is starting to warp. I am disabled and have a toddler and they haven’t taken me seriously over here issues. I don’t feel safe in my own home and I have nowhere else to go.
Tenant called to say no action has been taken. Additional issues include foundation problems, heater not working properly and extensive mold issues. Complaint inspect. sch. 11/15/21 (MON) @ 1:30 w/JH. Mgmt. notified.
- Assigned to
- John Hewett
Most tickets of this type should be closed within 9 days, although some cases may be longer. 132 days have already passed.
3/8/2022 09:30:34 Closed by John Hewett
this was inspected. the issues were mostly truss lift, which cannot be eliminated without a full remodel.
Sent notification to John Hewett, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=178006
Closed by John Hewett
this was inspected. the issues were mostly truss lift, which cannot be eliminated without a full remodel.
11/12/2021 14:40:15 Updated by Daniel Bixler
{"original":{"issueType_id":null,"contactMethod_id":"11","responseMethod_id":null,"description":"I believe I have foundation issues that are damaging my apartment (that the maintenance people simply patched over without my knowledge, entering my apartment without my knowledge), a faulty heater, and mold in my vents and possibly air ducts that the BHA has all overlooked over the past year I\u2019ve lived here. The mold has made me sick, i have to restart the heater in the middle of the night in the fall and winter when I wake up and realize it\u2019s 50 degrees in my apartment, and the walls are celebrating from the 2nd story ceiling, the ground floor tiling, and the top of the staircase is starting to warp. I am disabled and have a toddler and they haven\u2019t taken me seriously over here issues. I don\u2019t feel safe in my own home and I have nowhere else to go."},"updated":{"issueType_id":"3","contactMethod_id":"9","responseMethod_id":"14","description":"I believe I have foundation issues that are damaging my apartment (that the maintenance people simply patched over without my knowledge, entering my apartment without my knowledge), a faulty heater, and mold in my vents and possibly air ducts that the BHA has all overlooked over the past year I\u2019ve lived here. The mold has made me sick, i have to restart the heater in the middle of the night in the fall and winter when I wake up and realize it\u2019s 50 degrees in my apartment, and the walls are celebrating from the 2nd story ceiling, the ground floor tiling, and the top of the staircase is starting to warp. I am disabled and have a toddler and they haven\u2019t taken me seriously over here issues. I don\u2019t feel safe in my own home and I have nowhere else to go.\r\nTenant called to say no action has been taken. Additional issues include foundation problems, heater not working properly and extensive mold issues. Complaint inspect. sch. 11\/15\/21 (MON) @ 1:30 w\/JH. Mgmt. notified."}}
10/27/2021 15:58:58 Melissa Hirtzel assigned this case to John Hewett
Sent notification to John Hewett, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=178006
Melissa Hirtzel assigned this case to John Hewett
You can use the link to follow progress on this case.
10/27/2021 04:04:42 Anonymous assigned this case to Brent Pierce
Sent notification to Brent Pierce, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=178006
Anonymous assigned this case to Brent Pierce
You can use the link to follow progress on this case.
10/27/2021 04:04:42 Opened by Anonymous