uReport

City of Bloomington, Indiana

closed: Resolved #179513

Other:

Other: I wrote earlier today about yard damage by AT&T and received a message from Melissa to call a number. This is one among several numbers that I have called to get repair to the yard. I also called 877-737-2472 AND 317-403-4961.The 1-800 number given to me is for telephone repair. It is automated and no human to talk to. I still need help.

Assigned to
Melissa Hirtzel

History

4/12/2022 13:45:48 Closed by Adam Wason

From AT&T Website: AT&T claims are handled through Sedgwick, our claims administrator. File a new claim If you need to file a new claim, have the following information available: Location – The physical address or GPS coordinates for the location where damage occurred. Photos – Include close-ups and wide views of the area damaged. If possible, include photos of the person, vehicle, or equipment that caused the damage. Photos can be from cameras, cell phones, or other devices. Once you have the information together, call 1-800-288-2020 and ask to file a new claim. If an AT&T representative has given you a claim number and you haven’t heard anything in 24 hours, or you’ve already filed a claim and want to follow up, call 855.462.6537 to check the status. If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums! Lafayette, AT&T Community Specialist

Sent notification to Melissa Hirtzel, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=179513 Closed by Adam Wason From AT&T Website: AT&T claims are handled through Sedgwick, our claims administrator. File a new claim If you need to file a new claim, have the following information available: Location – The physical address or GPS coordinates for the location where damage occurred. Photos – Include close-ups and wide views of the area damaged. If possible, include photos of the person, vehicle, or equipment that caused the damage. Photos can be from cameras, cell phones, or other devices. Once you have the information together, call 1-800-288-2020 and ask to file a new claim. If an AT&T representative has given you a claim number and you haven’t heard anything in 24 hours, or you’ve already filed a claim and want to follow up, call 855.462.6537 to check the status. If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums! Lafayette, AT&T Community Specialist

4/12/2022 13:32:31 Anonymous assigned this case to Melissa Hirtzel

Sent notification to Melissa Hirtzel, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=179513 Anonymous assigned this case to Melissa Hirtzel You can use the link to follow progress on this case.

4/12/2022 13:32:31 Opened by Anonymous

2304 E Rechter RD

CityBloomington
StateIN
Zip47401
Latitude39.154865264893
Longitude-86.503562927246
Neighborhood AssociationCovenanter
TownshipPerry

Other cases for this location

StatusCase DateCategory
closed4/12/2022Other
closed4/30/2015Sidewalk & Curb Complaints
closed9/8/2014Biking & Walking