7/11/2022 12:44:33 Closed by Anonymous
Account has been unlocked.
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=180542
Closed by Triana Johnson
Account has been unlocked.
closed: Resolved #180542
Website & Web Services Feedback:
Other: Utilities account locked. No reason or explanation for the locking of my account.
Most tickets of this type should be closed within 2 days, although some cases may be longer. 4 days have already passed.
History
7/11/2022 11:12:13 Anonymous followed up on this ticket
I have emailed the customer with the email provided on the uReport. I could not find an account with this customer's name.
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=180542
Triana Johnson followed up on this ticket
I have emailed the customer with the email provided on the uReport. I could not find an account with this customer's name.
7/8/2022 09:04:18 Cliff Ingham assigned this case to Anonymous
This is a citizen who needs their account unlocked. I'm guessing they typed their password incorrectly multiple times.
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=180542
Cliff Ingham assigned this case to Triana Johnson
You can use the link to follow progress on this case.
This is a citizen who needs their account unlocked. I'm guessing they typed their password incorrectly multiple times.
7/6/2022 17:21:53 Anonymous assigned this case to Cliff Ingham
Sent notification to Cliff Ingham, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=180542
Anonymous assigned this case to Cliff Ingham
You can use the link to follow progress on this case.