8/26/2022 16:10:28 Closed by Rose Smith
Good afternoon, Thank you for sharing your concerns about staffing at City Hall. In an effort to provide excellent customer service to folks who come to City Hall for assistance, we now staff the front desk in the atrium with two employees. Usually one is from our public works department and the other is likely from one of the other departments with a busy customer service profile. This is particularly helpful as we are now providing almost all customer service functions in the atrium. Department heads supervise the employees in their departments, so it is up to them to direct personnel placement/ If you have a specific housing or rental concern, please contact HAND at 812-349-3420. Thank you.
Sent notification to Rose Smith
https://bloomington.in.gov/crm/tickets/view?ticket_id=181178
Closed by Rose Smith
Good afternoon,
Thank you for sharing your concerns about staffing at City Hall. In an effort to provide excellent customer service to folks who come to City Hall for assistance, we now staff the front desk in the atrium with two employees. Usually one is from our public works department and the other is likely from one of the other departments with a busy customer service profile. This is particularly helpful as we are now providing almost all customer service functions in the atrium. Department heads supervise the employees in their departments, so it is up to them to direct personnel placement/ If you have a specific housing or rental concern, please contact HAND at 812-349-3420. Thank you.