uReport

City of Bloomington, Indiana

closed: Resolved #181226

Water Quality:

Other: Musty tap water, as bad as its ever been. I have a .5 micron carbon filter on my kitchen sink and the awful smell taste still gets through. Been this way for several days now. Something is up.

Assigned to
Tyler Steury

History

10/4/2022 16:16:03 Closed by Tyler Steury

The taste and odor event has passed.

Sent notification to Tyler Steury, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181226 Closed by Tyler Steury The taste and odor event has passed.

8/28/2022 19:39:07 Tyler Steury contacted Anonymous

David, Unfortunately this is a system wide issue we're experiencing. The warm and dry weather recently has resulted in an increase in algae in Lake Monroe. The algae produces geosmin and methylisoborneol (MIB), which cause taste and odor issues with the drinking water. Our treatment system is able to control and filter the algae itself, but the compounds they produce in the lake are very difficult to control in a conventional water treatment plant, and so at times they persist after treatment. These compounds are not a health concern, they are an aesthetic issue which is not uncommon for communities using lakes as their water source. There are certain steps we're taking to try to eliminate the issue, such as increasing the amount of powdered activated carbon, sodium permanganate and copper sulfate that we add to the water to control algae and help with taste and odor issues. However we do not want to add more chemicals to our water than is absolutely necessary so this is a slow and methodical process. As the weather cools down the algae will return to normal levels. We’re continually testing the water for many different quality parameters in multiple sites in our distribution system and at our water treatment plant to ensure the water continues to be safe to drink. Unfortunately it may take some time before we return to the normal water taste and absence of odor, but we are working to correct the issue. I apologize for this inconvenience. You are welcome to call or email with any questions. Tyler Steury City of Bloomington Utilities Office of Water Quality steuryt@bloomington.in.gov (812)349-3655 Office (812)361-7774 Cellphone

Sent notification to Tyler Steury, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181226 Tyler Steury contacted David Wilcox David, Unfortunately this is a system wide issue we're experiencing. The warm and dry weather recently has resulted in an increase in algae in Lake Monroe. The algae produces geosmin and methylisoborneol (MIB), which cause taste and odor issues with the drinking water. Our treatment system is able to control and filter the algae itself, but the compounds they produce in the lake are very difficult to control in a conventional water treatment plant, and so at times they persist after treatment. These compounds are not a health concern, they are an aesthetic issue which is not uncommon for communities using lakes as their water source. There are certain steps we're taking to try to eliminate the issue, such as increasing the amount of powdered activated carbon, sodium permanganate and copper sulfate that we add to the water to control algae and help with taste and odor issues. However we do not want to add more chemicals to our water than is absolutely necessary so this is a slow and methodical process. As the weather cools down the algae will return to normal levels. We’re continually testing the water for many different quality parameters in multiple sites in our distribution system and at our water treatment plant to ensure the water continues to be safe to drink. Unfortunately it may take some time before we return to the normal water taste and absence of odor, but we are working to correct the issue. I apologize for this inconvenience. You are welcome to call or email with any questions. Tyler Steury City of Bloomington Utilities Office of Water Quality steuryt@bloomington.in.gov (812)349-3655 Office (812)361-7774 Cellphone

8/28/2022 07:19:14 Anonymous assigned this case to Tyler Steury

Sent notification to Tyler Steury, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181226 Anonymous assigned this case to Tyler Steury You can use the link to follow progress on this case.

8/28/2022 07:19:14 Opened by Anonymous

512 S Eagleson AVE

CityBloomington
StateIN
Zip47401
Latitude39.161922454834
Longitude-86.516639709473
Neighborhood AssociationElm Heights
TownshipPerry

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