uReport

City of Bloomington, Indiana

closed: Resolved #181378

City Performance:

Other: I live in Maple Heights and due to the taste and smell of the water I have had to buy bottled water especially for my dogs who refuse to drink it. Also, my clothes were smelling bad as I don't use scented detergent or dryer sheets, so I have had to take all my clothes to dry cleaning. Where should I send the bill? I am not getting the product I pay you for!

Assigned to
Rose Smith

History

9/28/2022 15:58:20 Closed by Rose Smith

Good afternoon, I am sorry you were having such a terrible time with the water. While the side effects of the algal bloom may have caused a funny smell and taste the water was safe and drinkable. Utilities was doing as much as they could to mitigate the smell and taste that accompanied the algal bloom in the reservoir however The smell and taste should be greatly improved or back to normal now with the drop in temperate and the previous rainfall. My apologies for the inconvenience. Thank you.

Sent notification to Rose Smith
https://bloomington.in.gov/crm/tickets/view?ticket_id=181378 Closed by Rose Smith Good afternoon, I am sorry you were having such a terrible time with the water. While the side effects of the algal bloom may have caused a funny smell and taste the water was safe and drinkable. Utilities was doing as much as they could to mitigate the smell and taste that accompanied the algal bloom in the reservoir however The smell and taste should be greatly improved or back to normal now with the drop in temperate and the previous rainfall. My apologies for the inconvenience. Thank you.

9/5/2022 16:58:15 Anonymous assigned this case to Rose Smith

Sent notification to Rose Smith
https://bloomington.in.gov/crm/tickets/view?ticket_id=181378 Anonymous assigned this case to Rose Smith You can use the link to follow progress on this case.

9/5/2022 16:58:15 Opened by Anonymous