9/19/2022 14:17:14 Closed by Susan Coates
This case was sent to Virgil Sauder at Animal Control for investigation as they issued the permit to this groomer. Also sent an email to Megan Lighbourn of this information.
Sent notification to Virgil Sauder, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181519
Closed by Susan Coates
This case was sent to Virgil Sauder at Animal Control for investigation as they issued the permit to this groomer. Also sent an email to Megan Lighbourn of this information.
9/19/2022 14:14:39 Susan Coates contacted Anonymous
Megan,
I am following up on your report of a local pet groomer. I just wanted to let you know that we have reported this to our animal shelter who issues permits to pet stores, kennels, and groomers. They will be investigating the issue. Thank you for sharing your concerns and hope your dog is doing well.
Susan Coates
Economic & Sustainable Development Dept
City of Bloomington
Sent notification to Virgil Sauder, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181519
Susan Coates contacted Megan Lightbourn
Megan,
I am following up on your report of a local pet groomer. I just wanted to let you know that we have reported this to our animal shelter who issues permits to pet stores, kennels, and groomers. They will be investigating the issue. Thank you for sharing your concerns and hope your dog is doing well.
Susan Coates
Economic & Sustainable Development Dept
City of Bloomington
9/15/2022 10:04:16 Virgil Sauder contacted Anonymous
Megan, If you or your boyfriend would be available to speak with an Animal Control Officer about this incident, please let us know the best way to get in touch with you.
Sent notification to Virgil Sauder, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181519
Virgil Sauder contacted Megan Lightbourn
Megan, If you or your boyfriend would be available to speak with an Animal Control Officer about this incident, please let us know the best way to get in touch with you.
9/15/2022 09:51:46 Susan Coates assigned this case to Virgil Sauder
This is per the email and voicemail I sent you. Let me know if this is the incorrect process.
Thanks.
Susan
x3418
Sent notification to Virgil Sauder, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181519
Susan Coates assigned this case to Virgil Sauder
You can use the link to follow progress on this case.
This is per the email and voicemail I sent you. Let me know if this is the incorrect process.
Thanks.
Susan
x3418
9/14/2022 18:46:45 Anonymous assigned this case to Susan Coates
Hi Susan,
Can you check with Larry to see if any City department has any authority over this situation. I don't think ESD does because they're not licensed through us.
When you get an answer, please contact Megan (by phone?) or via uReport email to let her know. Then you can close.
Thanks,
Alex
Sent notification to Susan Coates, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181519
Alex Crowley assigned this case to Susan Coates
You can use the link to follow progress on this case.
Hi Susan,
Can you check with Larry to see if any City department has any authority over this situation. I don't think ESD does because they're not licensed through us.
When you get an answer, please contact Megan (by phone?) or via uReport email to let her know. Then you can close.
Thanks,
Alex
9/14/2022 18:45:18 Anonymous contacted Anonymous
Hi Megan,
Oh my goodness, that sounds like a terrible experience. I'm so sorry to hear it happened.
I will inquire here at the City what if any jurisdictional authority we might have over this situation. Because we don't license these types of business, my department doesn't seem to have a regulatory relationship with the business and thus we may not have any authority. But perhaps another department does.
Having said this and absent any kind of other action, we can let them know that you have alerted the City and are concerned about the quality of care they are providing. Please let me know if you want us to do that -- I'm sensitive to maintaining your confidentiality.
Please feel free to contact me if you have any questions and please let me know about us contacting them.
Again, I'm so sorry about this situation. I hope your dog is recovering.
Alex
Alex Crowley
Director, Economic & Sustainable Development
crowleya@bloomington.in.gov
812-349-3477
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181519
Alex Crowley contacted Alex Crowley
Hi Megan,
Oh my goodness, that sounds like a terrible experience. I'm so sorry to hear it happened.
I will inquire here at the City what if any jurisdictional authority we might have over this situation. Because we don't license these types of business, my department doesn't seem to have a regulatory relationship with the business and thus we may not have any authority. But perhaps another department does.
Having said this and absent any kind of other action, we can let them know that you have alerted the City and are concerned about the quality of care they are providing. Please let me know if you want us to do that -- I'm sensitive to maintaining your confidentiality.
Please feel free to contact me if you have any questions and please let me know about us contacting them.
Again, I'm so sorry about this situation. I hope your dog is recovering.
Alex
Alex Crowley
Director, Economic & Sustainable Development
crowleya@bloomington.in.gov
812-349-3477
9/14/2022 18:04:33 Anonymous assigned this case to Anonymous
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=181519
Anonymous assigned this case to Alex Crowley
You can use the link to follow progress on this case.
