uReport

City of Bloomington, Indiana

closed: Resolved #181908

City Performance:

Other: Tyler Steury closes out uReport questions about water quality without answering them whenever the submitter is anonymous. Here's a few recent examples: #181901, #181513, #181504. I would like to see the answers to these questions, and I feel it's inappropriate to refuse to answer a question just because it was submitted anonymously. This is a public record and citizens monitor it for current issues that may affect us.

Assigned to
Tyler Steury

History

11/21/2022 09:39:14 Closed by Tyler Steury

I understand and will answer all questions from now on even if no contact information is provided. As for the cases mentioned: 181901 and 181504 were both asking for their water to be tested. With no name, address or phone number provided, I have no way to test their water. 181513 was asking for microcystin and cylindrospermopsin data. CBU tested for these toxins weekly during the taste and odor episode. Each test cost the city $1,000 so daily testing would not have been fiscally responsible. If either toxin was ever found in our treated drinking water, the public would have been alerted. None was ever found. These compounds are not regulated by the Indiana Department of Environmental Management or the EPA, so testing is not required. Tyler Steury CBU Water Quality 812-349-3655

Sent notification to Tyler Steury
https://bloomington.in.gov/crm/tickets/view?ticket_id=181908 Closed by Tyler Steury I understand and will answer all questions from now on even if no contact information is provided. As for the cases mentioned: 181901 and 181504 were both asking for their water to be tested. With no name, address or phone number provided, I have no way to test their water. 181513 was asking for microcystin and cylindrospermopsin data. CBU tested for these toxins weekly during the taste and odor episode. Each test cost the city $1,000 so daily testing would not have been fiscally responsible. If either toxin was ever found in our treated drinking water, the public would have been alerted. None was ever found. These compounds are not regulated by the Indiana Department of Environmental Management or the EPA, so testing is not required. Tyler Steury CBU Water Quality 812-349-3655

11/21/2022 09:11:04 Rose Smith assigned this case to Tyler Steury

Good afternoon; an appropriate response to your Ureports is probably more than can fit in a Ureport response. I am forwarding this to utilities so they can verify and possibly give you some way to contact them via phone. Thank you for reaching out.

Sent notification to Tyler Steury
https://bloomington.in.gov/crm/tickets/view?ticket_id=181908 Rose Smith assigned this case to Tyler Steury You can use the link to follow progress on this case. Good afternoon; an appropriate response to your Ureports is probably more than can fit in a Ureport response. I am forwarding this to utilities so they can verify and possibly give you some way to contact them via phone. Thank you for reaching out.

10/25/2022 18:19:25 Anonymous assigned this case to Rose Smith

Sent notification to Rose Smith
https://bloomington.in.gov/crm/tickets/view?ticket_id=181908 Anonymous assigned this case to Rose Smith You can use the link to follow progress on this case.

10/25/2022 18:19:25 Opened by Anonymous