11/14/2023 08:40:41 Closed by Kimberly Trotter
Resolved. kct
Sent notification to Kimberly Trotter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182181
Closed by Kimberly Trotter
Resolved. kct
closed: Resolved #182181
Utilities Yardwork:
Other: The company that came out to install new fiber hit my water line yesterday during the day. When I came home from work I noticed all the trucks from City of Bloomington working on it. I talk to them and they said they will need to shut off my water for a few hours while it got fixed, and then to run my tub for about 5 minutes and it should all be fine. I left until this morning and went to run my tub and get my water back to normal. I have water coming out of my taps, but there is no pressure and I have no information about what happened or if it has been fixed. Please get back to me ASAP as I can not bath or wash anything in my house. I would also very much like to know the company that is in charge of digging for this new fiber as they have left a mess all over my neighborhood. Thank you very much, Nick
- Assigned to
- Kimberly Trotter
History
12/28/2022 12:22:46 Kimberly Trotter commented on this case.
Entered the last comment in error. kct
Sent notification to Kimberly Trotter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182181
Kimberly Trotter commented on this case.
Entered the last comment in error. kct
12/28/2022 12:20:37 Kimberly Trotter commented on this case.
11:42am - Meter has been turned back on. kct
Sent notification to Kimberly Trotter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182181
Kimberly Trotter commented on this case.
11:42am - Meter has been turned back on. kct
12/2/2022 09:03:21 Kimberly Trotter commented on this case.
I've located the contact person that is over this project. His name is Jason Kerr, he's one of our field specialist with City Engineering. His contact info: 812-369-5317.
Sent notification to Kimberly Trotter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182181
Kimberly Trotter commented on this case.
I've located the contact person that is over this project. His name is Jason Kerr, he's one of our field specialist with City Engineering. His contact info: 812-369-5317.
12/1/2022 12:05:59 Kimberly Trotter commented on this case.
Not sure if this may help, this is downtown's website for the new fiber optic installation, that includes more information. https://bloomington.in.gov/fiber
Sent notification to Kimberly Trotter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182181
Kimberly Trotter commented on this case.
Not sure if this may help, this is downtown's website for the new fiber optic installation, that includes more information.
https://bloomington.in.gov/fiber
12/1/2022 11:44:36 Kimberly Trotter commented on this case.
We are sending a Serviceperson out to your location this afternoon to inspect and make sure the meter and the valves inside of the meter pit are fully open. I'm uncertain on who is completing the fiber optic installations. You may need to contact City Hall (812-349-3400) to request that information since this project is managed by our downtown department. Thanks, Kimberly
Sent notification to Kimberly Trotter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182181
Kimberly Trotter commented on this case.
We are sending a Serviceperson out to your location this afternoon to inspect and make sure the meter and the valves inside of the meter pit are fully open.
I'm uncertain on who is completing the fiber optic installations. You may need to contact City Hall (812-349-3400) to request that information since this project is managed by our downtown department.
Thanks,
Kimberly
12/1/2022 10:30:39 Anonymous assigned this case to Kimberly Trotter
Kim I am giving this to you for his water pressure concern. He forgot to include his address, which is 3642 East Morningside drive. Thanks Kathy
Sent notification to Kimberly Trotter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182181
Kathleen Powell assigned this case to Kimberly Trotter
You can use the link to follow progress on this case.
Kim I am giving this to you for his water pressure concern. He forgot to include his address, which is 3642 East Morningside drive. Thanks Kathy
12/1/2022 07:04:55 Anonymous assigned this case to Anonymous
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182181
Anonymous assigned this case to Kathleen Powell
You can use the link to follow progress on this case.