uReport

City of Bloomington, Indiana

closed: Resolved #182249

Water Utility Problems:

Other: There was a leak in my house, which has been fixed, but caused my bill to skyrocket last month. I was wondering if the charge for this could be removed from my account?

Assigned to
Kimberly Trotter

History

11/14/2023 08:41:20 Closed by Kimberly Trotter

No communication back from customer. kct

Sent notification to Kimberly Trotter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182249 Closed by Kimberly Trotter No communication back from customer. kct

12/28/2022 14:39:26 Kimberly Trotter commented on this case.

Hello, I will be assisting you with your request. Unfortunately, we cannot remove your full balance, however, you may qualify for an adjustment on the sewer portion of your bill. We will need to know what type of leak was repaired? Was it inside the home or outside? We have a form you'll need to fill out, along with copies of the repair receipts. I can email you this form if you'd like.

Sent notification to Kimberly Trotter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182249 Kimberly Trotter commented on this case. Hello, I will be assisting you with your request. Unfortunately, we cannot remove your full balance, however, you may qualify for an adjustment on the sewer portion of your bill. We will need to know what type of leak was repaired? Was it inside the home or outside? We have a form you'll need to fill out, along with copies of the repair receipts. I can email you this form if you'd like.

12/28/2022 14:37:36 LaTreana Teague assigned this case to Kimberly Trotter

Sent notification to Kimberly Trotter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182249 LaTreana Teague assigned this case to Kimberly Trotter You can use the link to follow progress on this case.

12/28/2022 11:56:16 LaTreana Teague assigned this case to LaTreana Teague

Sent notification to LaTreana Teague, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182249 LaTreana Teague assigned this case to LaTreana Teague You can use the link to follow progress on this case.

12/12/2022 07:17:27 Tyler Steury assigned this case to Michelle Monyhan

Sent notification to Michelle Monyhan, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182249 Tyler Steury assigned this case to Michelle Monyhan You can use the link to follow progress on this case.

12/11/2022 17:32:34 Anonymous assigned this case to Tyler Steury

Sent notification to Tyler Steury, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182249 Anonymous assigned this case to Tyler Steury You can use the link to follow progress on this case.

12/11/2022 17:32:34 Opened by Anonymous