uReport

City of Bloomington, Indiana

closed: Can't Fix #182263

Other:

Other: We live in Gentry Estates (1037 S Graywell) and have had Comcast internet for 8 years. Recently our internet went up from $60 to $90, after we received an email that they are raising their prices. This is not related to any discounts/offers we had expiring. This is an incredible price jump. And it seems particularly troublesome given the recent installment of fiber optics in our neighborhood. We assumed there would be some price competition, not increase in prices. I think you should be aware of this. We do not know the price of the new fiber optic service yet - but we wonder if their installation cut so many cable/internet lines that it raised the cost of Comcast in our area, for example.

Assigned to
Jason Kerr

History

12/13/2022 13:02:30 Closed by Jason Kerr

Comment about internet service and pricing.

Sent notification to Jason Kerr, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182263 Closed by Jason Kerr Comment about internet service and pricing.

12/13/2022 12:59:04 Jason Kerr commented on this case.

The installer in your neighborhood was Lineal for AT&T, our city wide fiber hasn't been installed in your area yet. When it is, you should have at least 3 providers to choose from. Thank you

Sent notification to Jason Kerr, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182263 Jason Kerr commented on this case. The installer in your neighborhood was Lineal for AT&T, our city wide fiber hasn't been installed in your area yet. When it is, you should have at least 3 providers to choose from. Thank you

12/13/2022 12:52:36 Melissa Hirtzel assigned this case to Jason Kerr

Sent notification to Jason Kerr, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182263 Melissa Hirtzel assigned this case to Jason Kerr You can use the link to follow progress on this case.

12/13/2022 12:44:30 Anonymous assigned this case to Melissa Hirtzel

Sent notification to Melissa Hirtzel, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182263 Anonymous assigned this case to Melissa Hirtzel You can use the link to follow progress on this case.

12/13/2022 12:44:30 Opened by Anonymous