uReport

City of Bloomington, Indiana

closed: Resolved #182905

Water Utility Billing Problems:

Other: Re: 4784 S Abington Ave Acct: 89652-002 Please look at water bills for Dec, Jan, Feb. There was a broken water meter that resulted in an extreme excess of charge to my account. The water meter has since been fixed. However, since this was out of my control and I had no bearing in the broken water meter, nor its repair, I am hoping there can be some concession on my utility account. Please contact me with the best solution. I am looking farward to hearing from you. Thank you, best.

Assigned to
LaTreana Teague

History

3/12/2025 16:29:10 Closed by Daniel Frank

Customer received a refund for the usage on 3/30/2023 after Kim Trotter confirmed that the meter at this address froze and busted resulting in consumption registering through the meter. Customer was notified at the time.

Sent notification to LaTreana Teague, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182905 Closed by Daniel Frank Customer received a refund for the usage on 3/30/2023 after Kim Trotter confirmed that the meter at this address froze and busted resulting in consumption registering through the meter. Customer was notified at the time.

2/22/2023 14:23:38 LaTreana Teague contacted Anonymous

Hi Joseph, I saw you called in, but I will keep this report open until your adjustment request is processed. Thanks. LaTreana

Sent notification to LaTreana Teague, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182905 LaTreana Teague contacted Joseph Canono Hi Joseph, I saw you called in, but I will keep this report open until your adjustment request is processed. Thanks. LaTreana

2/22/2023 14:18:17 LaTreana Teague contacted LaTreana Teague

Hi Joseph, I saw you called in, but I will keep this report open until your adjustment request is processed. Thanks. LaTreana

Sent notification to LaTreana Teague, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182905 LaTreana Teague contacted LaTreana Teague Hi Joseph, I saw you called in, but I will keep this report open until your adjustment request is processed. Thanks. LaTreana

2/22/2023 11:42:29 Anonymous assigned this case to LaTreana Teague

Sent notification to LaTreana Teague, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=182905 Anonymous assigned this case to LaTreana Teague You can use the link to follow progress on this case.

2/22/2023 11:42:29 Opened by Anonymous