uReport

City of Bloomington, Indiana

closed: Resolved #182950

Parking Meters and Citations:

Other: I'm a former student and was new to the APP download style for parking as it has been a debit/credit system before I believe and while this was someone frustrating to not have that option as well...On one of the meters near Mailubu grill across from the court house on the other side of the parking lots directly infront of the courthouse I tried to park there uncessfully after getting out and following a sticker on the meter that said scan QR code to pay. I was assuming it was for parking app and just doing it the mobile website version instead of the app. I followed the website may have been a pop up but didn't seem like it and started to put in info. Right about the exact same time to a minute or less I got a automatic rejection notice from my bank alerting me to possible fraud or something of that nature so I did not accept it. They blocked it for $40 thankfully. I think there might a a scamphishing expedition where people are putting stickers on the meters possibly. I ultimately didn't park there after my bank alerted me to the $40 charge and called my bank to cancel the card just in case. It wasn't until I tried at another location and just typed in the name of the meter in google play and downloaded the app from there that I saw how straight forward the parking system is as it allows you to see all nearby parking directions. Fortunatley my bank alerted me to this potential phishing or whatever you call it. There was a link to a website that did didn't look like a real website. Just wanted to alert the city of this in case more people have had this problem. Also I later received a email from

Assigned to
Michelle Wahl

History

2/28/2023 10:00:26 Closed by Michelle Wahl

Parking Services alerted all PEO's to the possibility of tapering of the QR Codes stickers on meters. This specific area around the courthouse and side streets was walked by one the PEO officer yesterday. She shared with Director she found no disfigurement or covering of the QR codes. We will continue to monitor and investigate any further reports if received. Director has also contacted PM vendor and reported but they have not heard of any possible scams like this being reported.

Sent notification to Michelle Wahl
https://bloomington.in.gov/crm/tickets/view?ticket_id=182950 Closed by Michelle Wahl Parking Services alerted all PEO's to the possibility of tapering of the QR Codes stickers on meters. This specific area around the courthouse and side streets was walked by one the PEO officer yesterday. She shared with Director she found no disfigurement or covering of the QR codes. We will continue to monitor and investigate any further reports if received. Director has also contacted PM vendor and reported but they have not heard of any possible scams like this being reported.

2/27/2023 10:32:03 Michelle Wahl commented on this case.

Adam, I sent out PEO Susan to check all meters in this area and will have others do the same in all other downtown meter locations.

Sent notification to Michelle Wahl
https://bloomington.in.gov/crm/tickets/view?ticket_id=182950 Michelle Wahl commented on this case. Adam, I sent out PEO Susan to check all meters in this area and will have others do the same in all other downtown meter locations.

2/27/2023 10:22:59 Adam Wason assigned this case to Michelle Wahl

Michelle - Can you please ask staff to monitor all meters and signage and to spot check QR codes for Park Mobile to make sure we're not having anyone spoof or phish parkers? I'll do my own walk through shortly.

Sent notification to Michelle Wahl
https://bloomington.in.gov/crm/tickets/view?ticket_id=182950 Adam Wason assigned this case to Michelle Wahl You can use the link to follow progress on this case. Michelle - Can you please ask staff to monitor all meters and signage and to spot check QR codes for Park Mobile to make sure we're not having anyone spoof or phish parkers? I'll do my own walk through shortly.

2/24/2023 16:36:15 Anonymous assigned this case to RayeAnn Cox

Sent notification to RayeAnn Cox
https://bloomington.in.gov/crm/tickets/view?ticket_id=182950 Anonymous assigned this case to RayeAnn Cox You can use the link to follow progress on this case.

2/24/2023 16:36:15 Opened by Anonymous