uReport

City of Bloomington, Indiana

open #184130

Water Utility Billing Problems:

Other: I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).

Assigned to
LaTreana Teague

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6/8/2023
64820a9bc743f 6/8/2023

History

6/8/2023 13:06:35 Anonymous assigned this case to LaTreana Teague

Sent notification to LaTreana Teague, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=184130 Anonymous assigned this case to LaTreana Teague You can use the link to follow progress on this case.

6/8/2023 13:06:35 Opened by Anonymous

3220 E John Hinkle PL

CityBloomington
StateIN
Zip47408
Latitude39.169536590576
Longitude-86.493667602539
TownshipBloomington

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